Privacy Policy
Welcome to Supplies, operated by PetCins. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://supplies.petcins.com. By using our site, you agree to the practices described herein.
Information We Collect
We collect information in several ways: (1) Information you provide directly, such as your name, email address, shipping address, and payment details when placing an order or contacting support; (2) Automatically collected information, including IP address, browser type, device information, and pages visited, via cookies and similar technologies; and (3) Information from third parties, such as analytics providers and payment processors, to improve service and security.
How We Use Your Information
We use your information to: process and fulfill orders; communicate order updates and promotions; improve our website, products, and customer service; prevent fraud and enhance security; and comply with legal obligations. We do not sell your personal information to third parties for their marketing purposes.
Sharing of Information
We share your information only as necessary: with trusted service providers (e.g., payment processors, shipping carriers, and IT support); when required by law or to protect our rights, property, or safety; and in connection with a business transfer such as a merger or acquisition. All third-party vendors are contractually obligated to safeguard your data.
Data Security
We implement industry-standard measures—including encryption (SSL/TLS), secure servers, and access controls—to protect your personal information. While no system is 100% secure, we continually review and update our security practices.
Your Rights and Choices
You may: access, correct, or delete your personal data by logging into your account or contacting us at support@petcins.com; opt out of marketing emails via the unsubscribe link in each message; and disable cookies through your browser settings (though some site features may be limited). We honor Do Not Track signals where technically feasible.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the data.
International Transfers
Information collected may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be posted here. Last updated: March 15, 2025. We encourage you to review this page regularly for changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@petcins.com. You may also write to us at: Supplies, PetCins, 123 Commerce Lane, Austin, TX 78701.